DISCLAIMER / PRIVACY POLICY

CERTIFIED TEEN HELP ORGANIZATION - What follows is CERTIFIED TEEN HELP ORGANIZATION'S privacy policy, which governs personal information gathered on our Internet sites www.cthorg.com and their aliases{ .org, .net .us, etc.) CERTIFIED TEEN HELP ORGANIZATION has its own privacy and security policies for its web site, consistent with policy established by Certified Teen Help Organization Board of Directors, whether that site is a sub-domain of www.cthorg.com or is hosted independently of CERTIFIED TEEN HELP ORGANIZATION.

Privacy

We do not sell or rent your personal information to outside third parties that are not Members of Certified Teen Help Organization for marketing purposes without your consent and we only use your information as described in the Privacy Policy. We view protection of users' privacy as a very important principle. We understand clearly that you and your information are one of our most important responsibilities. We store and process your information on computers located in the United States that are protected by physical as well as technological security devices. You should only log in to your CERTIFIED TEEN HELP ORGANIZATION account on a page which begins with www.cthorg.com/ . All of our pages begin with www.cthorg.com/ and therefore you should not use any other site that does not begin as such. We use third parties to verify and certify our privacy principles. If you object to your information being transferred or used in this way, please do not use our Services.

This Privacy Policy describes the information we collect and how we use that information.

CERTIFIED TEEN HELP ORGANIZATION takes the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. There are limited circumstances in which some of your information will be shared with third parties, under strict restrictions, so it is important for you to review this Privacy Policy. This Privacy Policy applies to all services that are hosted on the CERTIFIED TEEN HELP ORGANIZATION.com web site.

Your privacy is important to us. CERTIFIED TEEN HELP ORGANIZATION has made a commitment to meet the programs strict requirements regarding how we treat your information and have it verified by CERTIFIED TEEN HELP ORGANIZATION. Further information about this program is available at www.cthrog.com

Additionally, in order to enhance the protection of your privacy and our compliance with this Privacy Policy, CERTIFIED TEEN HELP ORGANIZATION has agreed to disclose our information practices and to have our practices reviewed CERTIFIED TEEN HELP ORGANIZATION has agreed to notify you of:

By accepting the Privacy Policy and User Agreement in registration, you expressly consent to our use and disclosure of your personal information in the manner described in this Privacy Policy and or on the Certified Teen Help Organization web site when giving any information by the consumer or the Providers/ Resources. In this Privacy Policy is incorporated into and subject to the terms of the CERTIFIED TEEN HELP ORGANIZATION User Agreement. This Privacy Policy will take effect on March 20, 2005. This Privacy Policy was last updated on April 15, 2005.

Please note that your personal information will be stored and processed on our computers in the United States. The laws on holding personal data in the United States may be less stringent than the laws within your State but CERTIFIED TEEN HELP ORGANIZATION will hold and transmit your personal information in a safe, confidential and secure environment. If you object to your personal information being transferred or used as described in this Privacy Policy, please do not register for the CERTIFIED TEEN HELP ORGANIZATION service.

Notification of Changes
This policy may be revised over time as new features are added to the CERTIFIED TEEN HELP ORGANIZATION service or as we incorporate suggestions from our customers. If we are going to use or disclose your personally identifiable information in a manner materially different from that stated at the time we collected the information, you will have a choice as to whether or not we use or disclose your information in this new manner. Any material changes will be effective only after we provide you by e-mail with at least 30 days' notice of the amended Privacy Policy (if you have closed your CERTIFIED TEEN HELP ORGANIZATION account, you will not be contacted for notification of the amended Policy and your personal information will not be used or disclosed in this new manner).

We will post the amended Privacy Policy prominently on our web site so that you can always review what information we gather, how we might use that information, and whether we will disclose it to anyone. Please check the CERTIFIED TEEN HELP ORGANIZATION Web site at www.CertifiedTeenHelp.com at any time for the most current version of our Privacy Policy.

Security

Please use our Services responsibly. We strictly enforce our Anti-Spam Policy!
The security of your CERTIFIED TEEN HELP ORGANIZATION account also relies on your protection of your CERTIFIED TEEN HELP ORGANIZATION username and password. You may not share your CERTIFIED TEEN HELP ORGANIZATION password with anyone. CERTIFIED TEEN HELP ORGANIZATION will never ask you to send your password or other sensitive information to us in an e-mail, though we may ask you to enter this type of information on the CERTIFIED TEEN HELP ORGANIZATION web site, which will always have a URL beginning with https://www.cthorg.com/ in order to access your account. .

Any e-mail or other communication requesting your password, asking you to provide sensitive account information via email, or linking to a website with a URL that does not begin with https://www.cthorg.com/ should be treated as unauthorized and suspicious and should be reported to CERTIFIED TEEN HELP ORGANIZATION immediately using our contact form. If you do share your CERTIFIED TEEN HELP ORGANIZATION password with a third party for any reason, including because the third party has promised to provide you additional services such as account aggregation, the third party will have access to your account and your personal information, and you may be responsible for actions taken using your password. If you believe someone else has obtained access to your password, please change it immediately by logging in to your account at www.cthorg.com/ and changing your Profile settings, and also contact us right away.

Our E-mail Policies

Account and service related e-mails: We will send you e-mails relating to your account. These include order confirmation, renewal/expiration notices, and credit card problem notifications. If you have registered for discussions you may receive e-mails specific to your participation.

E-mail newsletters: We offer several e-mail newsletters. If you no longer wish to receive a specific newsletter, you can either (1) follow the 'unsubscribe' instructions located near the bottom of each newsletter; (2) go to our E-mail Center and select the appropriate option; or (3) log in and go to My Account, select "opt out" in your Personal Information area and then select "Update My Personal Information."

Promotional e-mails: We may also e-mail you messages that we think may be of interest to you about other CERTIFIED TEEN HELP ORGANIZATION products and services. You can choose not to receive additional types of messages in the future by either (1) following the 'unsubscribe' instructions located near the bottom of each e-mail, or (2) log in and go to My Account, select "Opt Out" in your Personal Information area and select "Update My Personal Information."

HTML verification: When receiving an e-mail from CERTIFIED TEEN HELP ORGANIZATION, we may place a one-pixel gif in that e-mail to understand whether or not you can accept HTML images and, if you can accept HTML, whether or not you viewed the e-mail. This process does not leave any information on your computer, nor does it collect information from your computer. CERTIFIED TEEN HELP ORGANIZATION does not share or sell this information with others, and we only use it to improve our e-mail communications with you.

Information Collected
Personal Information that CERTIFIED TEEN HELP ORGANIZATION May Collect

CERTIFIED TEEN HELP ORGANIZATION collects personal information , including names, postal and e-mail addresses, phone and facsimile numbers, billing information, and complaint information. Certified Teen Help Organization also collects business information from Organizations or persons that apply for membership and for program participation, some of which could constitute personal information, as well as personal information from individuals acting solely in their business capacity.

CERTIFIED TEEN HELP Personal Information Collected
Unless you otherwise consent, we will use your personal information only for the purpose for which it is submitted, such as to reply to your emails, handle your requests, and process billing and business requests related to program participation, and we will use such information to provide operational notices, in program record-keeping and to conduct research on industry marketplace practices. Our research may lead to the publication of aggregate demographical data but will not result in the reporting or publication of any personal information provided to us.

Required Information. Providers requesting to open a CERTIFIED TEEN HELP ORGANIZATION account, you must provide your name, address, phone number, e-mail address, Provider services, location of Organization, . In order to set a CERTIFIED TEEN HELP ORGANIZATION account up as a Provider, you must provide credit card or debit card for transactions concerning services requested and provided by CERTIFIED TEEN HELP ORGANIZATION.

Information is gathered from various sources; however all information is consensually offered by Providers offering a product or service in the Teen Help industry or consumers (families/parents/professionals) requesting help for products or services that the providers listed on or through CERTIFIED TEEN HELP ORGANIZATION provide.

We also ask you to choose two different security questions to answer (such as your city of birth or your pet's name, etc.) This required information is necessary for us to process transactions, issue a new password if you forget or lose your password, protect you against credit card fraud and checking account fraud, and to contact you should the need arise in administering your account.

CERTIFIED TEEN HELP ORGANIZATION has linking pages on the CERTIFIED TEEN HELP ORGANIZATION Web site which include links to third party web sites. These sites are governed by their own privacy statements, and CERTIFIED TEEN HELP ORGANIZATION is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third party web sites should review the privacy statement of these sites before providing them with personally identifiable information.

A Special Note About Children. Services offered by CERTIFIED TEEN HELP ORGANIZATION, LLC. or any of the Providers that are linked to or from www.cthorg.com/ do hereby provide services for children, teens and young adults, only under the direction of consenting guardians with legal and physical custody of the child. Children are not eligible to use our service and we ask that minors (under the age of 18) do not submit any personal information to us or use the service.
CERTIFIED TEEN HELP ORGANIZATION may also release personal information under the following circumstances:

How Your Information May Be Shared

In order to process a discrepancy, CERTIFIED TEEN HELP ORGANIZATION may send the discrepancy to the company with whom the discrepancy is about, headquartered, handle it itself, or refer the discrepancy to another appropriate Organization or Agency for handling. Further, when we receive a request or inquiry that CERTIFIED TEEN HELP ORGANIZATION must handle, we forward the request or inquiry to the appropriate CERTIFIED TEEN HELP ORGANIZATION personnel. By completing a discrepancy form or sending us a request or inquiry, you are allowing us to forward your information to the appropriate CERTIFIED TEEN HELP ORGANIZATION department, if necessary, and potentially also to the proper business. Without submission of the requested information, Certified Teen Help Organization will not be able to process a discrepancy.

Consumer (parent/family/professional) Questionnaires, Surveys and Profile Data
Often we offer optional Questionnaires and Surveys to our users for such purposes as providing services, information or assessing our users needs. The use of the information collected will be explained in detail in the Questionnaire itself. If we collect personally identifiable information from our users in these questionnaires and surveys, the users will be given notice of how the information will be used prior to their participation in the survey or questionnaire.

Non-member Recipients and Requests
When a member either sends information to, or requests information from, an individual who is not a registered Member of CERTIFIED TEEN HELP ORGANIZATION, we will retain the information that the Member submits to us, including, for example, the other party's email address and/or name, for the benefit of the Member who is attempting to contact the non-member (family/parent/professional), so that the Member can see a complete record of his or her information requests, including uncompleted transactions. Although this information is stored indefinitely, we will only use the information given to fulfill the requests of our users in the manner in which this Agreement or the www.cthorg.com website specify.

The information we gather on our site falls into two categories: (1) personal information you supply when you give information to CERTIFIED TEEN HELP ORGANIZATION for the following, ordering a Full Report, complete a Questionnaire, survey, register as a Member, families requesting help for their child, or provide your name and e-mail address, and (2) tracking information collected as you navigate through our site.

Help Us Keep Your Personal Information Accurate
If your personal information changes or you would like to review the personal information we may have on file, please e-mail us with the new information or your review request at support@cthorg.com. Let us also know what led to your submission of personal information so we may efficiently locate your information.

Problems or Complaints with CERTIFIED TEEN HELP ORGANIZATION Privacy Policy
If you have a complaint about CERTIFIED TEEN HELP ORGANIZATION compliance with this privacy policy, you may contact us at support@cthorg.com. Disputes between you and CERTIFIED TEEN HELP ORGANIZATION regarding our Services may be reported to Customer Support through the Customer Support Center at any time, or by calling (800) CER-TIFY from 8 AM to 5 PM Mountain Standard Time.

Our Use and Disclosure of Information

Internal Uses
We collect, store and process your personal information on servers located in the United States. We use the information we collect about you in order 1) to provide our services and process your requested transactions, 2) to provide customer service, and 3) to improve our products and services. At your option, for Providers (as indicated in your CERTIFIED TEEN HELP ORGANIZATION Membership Profile settings), we use the information you give to perform the actions and provide the services that you request.

For consumers, (families/parents/professionals), (as indicated on the www.cthorg.com/ web site or links leading to our “Questionnaire”) concerning ‘Confidential’ information, we notify all users previous to any information given how the information will be used. We give access to individually identifiable information about our users only to those employees of CERTIFIED TEEN HELP ORGANIZATION who require it to fulfill customer service requests.

Disclosure to Other CERTIFIED TEEN HELP ORGANIZATION Customers
If you are buying goods or services and paying through CERTIFIED TEEN HELP ORGANIZATION, for example, (Our Certified Call Center concerning “Certified Placement.” The Provider of the goods or services may request that you provide a mailing address that CERTIFIED TEEN HELP ORGANIZATION has confirmed as matching the billing address in the credit card system. We will not provide this information. It is the consumer’s (family/parent/professional) responsibility to provide the information; however, the Providers may choose not to accept your CERTIFIED TEEN HELP ORGANIZATION payment and not to complete the transaction.

We work with third party Providers to enableCERTIFIED TEEN HELP ORGANIZATION to accept CERTIFIED TEEN HELP ORGANIZATION payments from consumers (family/parents/professionals). Providers who offer a service will share personally identifiable information you provide to Certified Teen Help Organization in order to validate the status of your ability to pay CERTIFIED TEEN HELP ORGANIZATION or the existence of your account. You permit CERTIFIED TEEN HELP ORGANIZATION to return verification results of the validity of the personally identifiable information passed to CERTIFIED TEEN HELP ORGANIZATION.

Disclosure to Third Parties Excluding CERTIFIED TEEN HELP ORGANIZATION Customers & Providers.
CERTIFIED TEEN HELP ORGANIZATION will not sell or rent any of your personally identifiable information to third parties that do not specifically request help or services for which Certified Teen Help Organization provides. CERTIFIED TEEN HELP ORGANIZATION will not share any of your personally identifiable information with third parties except in the limited circumstances described in this Privacy Policy or in the www.cthorg.com/ web site, or without your express permission. This applies with respect (to other CERTIFIED TEEN HELP ORGANIZATION customers that do not requests our services or the services of the Providers listed within Certified Teen Help Organization). These third parties are limited by law or by contract from using the information collected by Certified Teen Help Organization for secondary purposes beyond the purposes for which the information is provided.

Information Automatically Collected

Computer Tracking and Cookies
Our web sites are not set up to track, collect or distribute personal information not entered by visitors. Our web site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

Our web sites also recognize the site where a visitor "clicked-to-check" on the CERTIFIED TEEN HELP ORGANIZATION Emblem of a CERTIFIED TEEN HELP ORGANIZATION program participant, but we cannot identify the visitor or the visitor's address. Site information is used to confirm participation in the CERTIFIED TEEN HELP ORGANIZATION program, and may be used to advise participants of the numbers of visitors who come to our CERTIFIED TEEN HELP ORGANIZATION site from their sites. No personal information is collected.

A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. CERTIFIED TEEN HELP ORGANIZATION's non-identifying cookies are sent to you to provide easier site navigation and access to forms. You can still use Certified Teen Help Organization sites if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything.

Principles for Ethical Provider to Customer Conduct.

The following statements represent the four fundamental principles upon which Provider to Customer conduct is based. These principles should be read in conjunction with the supporting details that are available through the adjacent hyperlinks.

Principle I: Truthful and Accurate Communications.
Providers should not engage in deceptive or misleading practices with regard to any aspect of electronic commerce, including advertising, marketing, or in their use of technology, or in misleading sales information given or represented either written or verbal.

Principle II: Disclosure.
Providers should disclose to customers and prospective customers information about the business, the goods or services that are provided and any transaction concerning the customer to which services are provided. Providers should disclose information that is accurate, true, and not misleading in the process of disclosing any information that is pertinent to the welfare of a consumer’s child if services are provided by the Provider.

Principle III: Information Practices and Security.
Providers should adopt information practices that treat customers’ personal information with care. They should post and adhere to a privacy policy based on fair information principles, take appropriate measures to provide adequate security, and respect customers’ preferences regarding unsolicited email.

Principle IV: Customer Satisfaction.
Providers should seek to ensure their customers are satisfied by honoring their representations, answering questions, and resolving customer complaints and disputes in a timely and responsive manner.
1. Providers should not mislead customers by creating the false impression of sponsorship, endorsement, popularity, trustworthiness, product quality or business size through the misuse of hyperlinks, “emblems” that do not represent a legitimate third party without conflicting associations, other technology, or another’s intellectual property.

2. Providers may use hyperlinks to add to or supplement information about goods or services but should not misleadingly use hyperlinks or information provided via a hyperlink to:

c) create the false impression that the content, merchandise or service of another’s business is their own.
Third party emblems of approval
Providers should make sure that any third-party “emblems” or endorsements that incorporate links to self-regulatory or ethical standard programs are functional so that customers can easily verify membership in the emblem program and determine its purpose, scope, and standards. Any Provider that participates in any third-party self-regulatory or ethical standard or emblem program should do so in conformity with that program’s instructions regarding the display, activation, and uses of the emblem or endorsement. If an express or implied claim is made through the use of an emblem or text, the Provider should provide customers with the opportunity to understand the details behind the program, including the program’s claims, scope and standards.

It is important for Providers that are involved in legitimate third-party self-regulatory programs other than Certified Teen Help Organization, to assist consumers in determining that they are indeed legitimate. For example, if an emblem program requires the business to provide a “click-to-check” mechanism so that customers can determine the validity of the emblem, the business should do so. Additionally, to the extent that a self-regulatory program provides the business with an emblem that makes a claim, for example that the site is a “safe shopping” site, the business should provide information to support that claim either by providing a hyper-link to the self-regulatory program itself or providing information about the Provider and a means for a customer to contact that Provider with questions or concerns. These steps are necessary to help develop customer trust in e-commerce.